The Intersection of Patient Engagement and Provider Expectations

Report:

The Intersection of Patient Engagement and Provider Expectations

We asked patients from across the U.S. about their experience in provider waiting rooms in an effort to learn if their expectations matched what providers offered.

You'll never believe what we found out.

Report:

The Intersection of Patient Engagement and Provider Expectations

Key Takeaways

Patients enjoy on-screen content

Gaps exist between what patients wantand facilities provide

Patients want more control over theirwaiting room experience